Broadband Provider Ratings – July 2007 « Merseyside Digital Development

Broadband Provider Ratings – July 2007 August 20, 2007

Posted by Rich Spragg in Broadband, Business, GMDDA, Internet, News, Technology.
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Independent UK broadband advice site, thinkbroadband.com, have published their round-up of customer service ratings of UK broadband providers. This round-up includes a number of other customer satisfaction surveys, as well as their own monthly ratings. See the ratings here: http://www.thinkbroadband.com/news/3168-round-up-of-customer-service-ratings.html

Online comparison site uswitch.com also reports that 19 million calls are made each year to broadband technical support lines, with an average cost of £1.79 per call. These support line costs are often overlooked when comparing broadband monthly charges, but can be significant especially if there is a problem with your connection.